We implement 256-bit encrypted lead processing procedures, safeguarding all personal data under the Digital Personal Data Protection (DPDP) Act norms. Our systems are audited regularly to ensure robust security protocols.
As a data subject, you retain full rights over your personal information. This includes the right to access, correct, or withdraw consent for data processing, as detailed in our comprehensive privacy policy.
Our Three-Stage Resolution Process
Initial Contact
Internal Review
External Resolution
For any concerns, please first contact our designated Nodal Grievance Officer via email or registered post. We commit to acknowledging your grievance within 48 hours.
If your issue remains unresolved, it will be escalated for a thorough internal review by our senior management. A detailed response will be provided within 15 business days.
Should you still be dissatisfied, you may approach relevant regulatory authorities for further resolution, as per the applicable legal framework and our Fair Practices Code.